Live chat allows you to have a written record of your communications with customer service. The Optus Ultra WiFi Modem requires Optus 4G coverage. Speed. GetHuman also often has pro tips or even step by step guides that show you how to resolve whatever customer service problem you are having. In some cases, other customers may be able to provide you with the help you need. Sometimes, face-to-face conversations are the most effective at addressing problems. If you continue to have issues please contact Optus directly on 133 937 during these hours.. petergdownload. Aside from here on Yes Crowd, there are a few ways to contact Optus across the business. Outage History Insights ... @Sara_Tailormade Also @Optus I have reported a service fault for mobile network at my address via the website. The next best way to talk to their customer support team, according to other Optus - Faults customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Optus Business Sales. Starting or scaling a business can be daunting. Login . Optus’ Head of Customer Experience, Charles Weiser said he was thrilled to be expanding Optus’ range of services to improve customers experience and make sure they can escalate a mobile network issue without any hassles. View all badges. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Largest recorded earthquake: Possibly earthquakes with magnitude 7.0 (A lot less is known about the San Gregorio Fault compared to other faults, due to the fact that most of the fault … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Verizon Wireless. Showing results for Search instead for Did you mean: Go Ask a Question. last edited 22/3/20. This is the latest technical fault to plague Australian airlines after airports around the world were thrown into chaos last week. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Optus outage map with current problems and downtime. Sharing is what powers GetHuman's free customer service contact information and tools. i am a business customer and apparently there is a premier level of care ????? If your issue is complex, call ahead to find out whether a manager will be there to listen to your concern. Business models have been made and broken, and while some are thriving and others surviving, a number will unfortunately fail through no fault of their own. In short, the two companies are not related. Reacting to the impeachment inquiry, the president launches a tweetstorm against the California lawmaker, who is leading the congressional investigation. IPv6. Received a phon... Read more. Hi RickMoss. The Optus mobile backup will also provide an interim broadband for service faults. Home Blog. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. ASN. Country. While 131 344 is Optus - Faults's best toll-free number, it is also the only way to get in touch with them. @Florind14001697 @Optus @NBN_Australia another #outage /fault! Common problems addressed by the customer care unit that answers calls to 131 344 include Technical Support, Account access, Service and other customer service issues. Or take a look at the Verizon Wireless Phone Number page. People call Optus customer service for many reasons, including: There are several things that you can do when calling Optus to improve your chances of a quick answer to a question or a speedy resolution to a problem: As you might expect, there are mixed opinions on the quality of Optus customer service. In total, Optus - Faults has 1 phone number. A business specialist will contact you on a weekday between 8am-5pm. Recently upgraded from ADSL to NBN, had the guy come by and connect everything. 4G backup speeds may vary and are limited to 12/1 Mbps. While using the backup pathway on your Optus Ultra WiFi Modem, Fetch will be supported on a best effort basis. Facility . No filter matches. Our teams aware of a fault impacting 4G based calls with Optus mobile services. Our sales team is available Mon-Fri between 8am-5pm. I need to be able to us... We are a school in Victoria and our phone lines are down. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. The Optus Ultra WiFi Modem requires Optus 4G coverage. Customers with Teletypewriters First, if you didn't take notes during your call, take some time to write down or type out what occurred during your conversation with an Optus customer service representative. Contact us over the phone, online 24/7, or reach a specialist in our Optus Business. Last Tuesday’s outage took 9 hours to rectify. Optus Mobile is planning to fork out some A$250 million (S$240 million) to acquire the mobile service business of Amaysim Australia, before the latter winds up.. Read more at straitstimes.com. So, Optus had a technical failure over the weekend with Direct Debit using a credit card, sent out a... Tuesday . For Business; For Enterprise; About us; Support. Regards, Mike ‎20-08-2018 06:49 PM. Facility. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Kathleen is an expert at change management and leading people through change to realise their true potential. Buy now Search in OPPO F1s. IPv6. For Business; For Enterprise; About us; Support. Optus says key services have been restored after a prolonged outage that left internet users … Manage your business accounts or services. Work from home. Eventually reported the fault at 9:30 am on Friday. Website says: We've identified a fault which means Customers in the area may have no access to their Phone, Internet and/or Optus TV with Fetch services for the … This role requires to maximise service levels, customer experience and minimise fault resolution times. on Optus Business Insights Blog. IPv4. OPPO F1s Change device . Optus Business Care > Billing > Fault with broadband; cancel . Easy and free! Optus has different contact numbers for different services and departments, such as Sales, technical support, and billing questions. No filter matches. If calling doesn't seem to work, consider these alternatives: This is Optus - Faults's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Faults agent. Optus Business (Mobile Phone Service Provider): 1.8 out of 5 stars from 57 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. The Optus - Faults call center that you call into has employees from Singapore and is open 24 hours, 7 days according to customers. You can help! Use the Optus live chat option. Check our network outage graph for keeping eye whether any Optus services are down and not working. Sharing is what powers GetHuman's free customer service contact information and tools. Optus-Business. No filter matches. Find the best way to contact Optus Business. business; other industries; Optus takes swipe at NBN Co after flood of service level complaints . Besides trying to call, best to start by telling us what the issue is above. * weeks ago i signed up with optus for a mobile, home and intrernet connection,first th... My issue is my landline is not working for the second time in a month. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. It's not always clear what is the best way to talk to Optus - Faults representatives, so we started compiling this information built from suggestions from the customer community. All forum topics; Previous; Next; 2 Replies Highlighted. All usage charges are billed on a monthly basis at the rate of $2 per mailbox per month above included number of mailboxes as per application form. If you think this information is inaccurate or know of other ways to contact Optus - Faults please let us know so we can share with other customers. You can help! Ensure that you have a way to take notes during the call. Optus, a member of the Singtel Group, offers enterprise services across Africa, Asia, Europe, and the United States & Canada. Optus Business Fault Service Desk for business customers +61280873140 obnetworksd@optus.com.au Public Peering Exchange Points. Optus. In the event a holiday falls on a weekday or weekend, Optus is closed for business. Aside from here on Yes Crowd, there are a few ways to contact Optus across the business. Fault … As with live chat, this option provides you with a record of what you and the agent say to each other during your communication. Change device. If you'd like to help … Many Optus - Faults customers use GetHuman as a way to get in touch with the company- and many other companies for that matter- in a more expedient way. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Verizon Wireless. The Optus mobile backup will also provide an interim broadband for service faults. I will keep reporting the fault until the website shows accurate information. Optus says services have been restored after a prolonged outage. Hours: 24 hours, 7 days; best time to call: 9:45am. Another agent may be better trained and able to address your concerns professionally. Hi all, Hope you guys have had a better experience upgrading to NBN than I have. The next best way to talk to their customer support team, according to other Optus - Faults customers, is by telling GetHuman about your issue above and letting us find somebody to help you. By dropping a … What’s happening? Exchange. Activity Feed. Contacting Optus - Faults at a Glance. Find the help you need with Optus. Optus will support the service with a data network and fault tolerance guarantee of 99.9 per cent reliability, Bur said. In addition, these departments have their own hours and days of operation. RS Peer. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. Next, try calling again. Request a call back. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus - Faults does not offer live chat as a channel for customer service at this time. In 2019, Optus became proactive and started offering additional options for filing customer service requests as well as establishing a "case management" approach that assigns a problem to a single representative who can work toward a resolution. While the scope of the initial fault was limited to Apple users and non-Optus customers signing on to the app, Sunday night’s outage affected a larger user base, including Optus customers. The business center is closed on Saturday & Sunday. If you find yourself unable to properly resolve your issues with Optus, you can contact the ombudsman office and ask for assistance. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. So we created a free concierge service you can call at the phone number below. Badges. Business … If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Optus - Faults, sourced from millions of other customers that come here to GetHuman each month. The company’s product portfolio includes Layer 3 MPLS IP VPN, Layer 2 EVPN, and Ethernet private lines. You may filter by Exchange, ASN or Speed. Topic options. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Fault have a problem which I have been assigned a case number. No … I have been working at Optus business for 19 years. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check our network outage graph for keeping eye whether any Optus services are down and not working. My number is ** ********. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback. Is service down or not working properly? ASN. Doro PhoneEasy 623 Change device . The Optus Ultra WiFi Modem requires Optus 4G coverage. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. Real-time overview of outages and problems for Optus. Have your account number handy. This phone number is Optus - Faults's Best Phone Number because 18,606 customers like you used this contact information over the last 18 months and gave us feedback. Actress Laverne Cox took to social media over the weekend to say that she and a male friend were safe after a man attacked them at Griffith Park. Each time we eventually got through to check on the progress the reply was: we'll test the lines and get back to you within 2 - 3 hours. If you need to return or exchange equipment, you'll have to do that by mail or at an Optus location. Our numbers are **** **** an... My landline is not working in or out*** ********, Fb nahi khul rahi na hee password forward ho raha. Optus > Yes Crowd > Optus Business Care > Troubleshooting > Home Phone line not working need to log a fault ov... cancel. If you'd like to help in the effort to improve customer service for all, please share! A creeping fault triggered by a nearby quake doesn’t necessarily mean a big quake is coming. Your email server has be labelled by sorbs as a spam problem see log extract showing yo... My fetch box keeps rebooting * or * times a day. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I have just connected to the NBN with Optus. Outage History Insights ... Website says: We've identified a fault which means Customers in the area may have no access to their Phone, Internet and/or Optus TV with Fetch services for the duration of the outage. Media reports have indicated that many other telecommunications companies have dissatisfied customers. Besides trying to call, best to start by telling us what the issue is above. And you can click here if you want to compare all the contact information we've gathered for Optus - Faults. Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. yet it still says there have been no faults reported in the area. Singtel Optus Pty Limited (commonly referred to as Optus) is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia.It is a wholly owned subsidiary of Singtel.Optus is the second largest wireless telecommunications provider in Australia behind Telstra.. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. ASN. Explore our range of remote working solutions to help your business run at home & in the office. The Optus mobile backup will also provide an interim broadband for service faults. During my time here I have worked across different areas in the business, 2.5 years in network operations and government faults. Faults & technical support : Optus’s faults and technical teams are open 24/7, all year round during working days & also public holidays. Private Peering Facilities. Next day got a text from Optus confirming that it was activated. Re: NBN fault In fairness, Optus is a seperate company to NBNCo and have no direct control over them. 4G backup speeds may vary and are limited to 12/1 Mbps. Fault management - Reference numbers are useless Given Optus seem willing to close technical issues without customer sign off you'd think they'd have a fault management engine on their "faults-hub" page... You are forced to call and re-log the complaint through their, quite frankly, abysmal technical support. Optus, owned by Singapore’s Singtel, has previously complained about NBN Co, submitting to the Australian Competition and Consumer Commission in 2018 that “there is insufficient commercial consequences for NBN Co if it fails to meet service levels”. IPv4. Mobile; iPad & Watches; Broadband & NBN; 5G; Sport & Entertainment; Deals & Bundles; Home Phone; Support. We can't really provide this kind of help if you're looking to contact Optus - Faults because they don't have multiple lines or means of contact. Optus can resolve many issues by phone, including billing questions, helping you to reset a password, troubleshooting service and equipment, arranging for technician appointments, and transferring services. If you are calling about a problem with your bill or service, think about what your ideal resolution might be. Contact Optus via social media platforms. Best to take a look out our internet troubleshooting guide to see if this provides you with some improvement.. While 131 344 is Optus - Faults's best toll-free number, it is also the only way to get in touch with them. Optus can book the NBN to come out but NBNCo do sometimes fail to materialise. Fault ref: 23367369. The southernmost tip of the San Andreas fault has … 3 76. cass11 New Contributor My Account Cancellation button to cancel phone service. Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. Education. Country. In the event a holiday falls on a weekday or weekend, Optus is closed for business. I have found Optus great with TV complaints, OK with internet problems but ***** awful with home line faults. For example, look at our Contact Sony page. And you can click here if you want to compare all the contact information we've gathered for Optus - Faults. Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Quote from Optus Business 'MultiLine will interwork with PABXs complying to the TS038 (ETSI) and TS014 (Australian) ISDN DSS1 signalling protocols. Fastest way to talk to a real Optus - Faults rep. 0 36. RS Peer. 0 Kudos Reply. But it still wasn't working. Last time took Optus three weeks to admit that the tower had a faulty B40 and this was by accident by the support person saying that other people had raised similar faults for the tower. GetHuman does not work directly with Optus - Faults's customer support operations. Buy now Search in Doro PhoneEasy 623. 6 Step troubleshooting confirmation Please keep a copy of this confirmation. @Sara_Tailormade Also @Optus I have reported a service fault for mobile network at my address via the website. Direct cloud connects to Amazon Web Services and Microsoft Azure are available as well. Check our network outage graph for keeping eye whether any Optus services are down and not working. Optus - Yes Business yet it still says there have been no faults reported in the area. Blog Author View your usage, get billing support and much more with the My Optus app, download it here. 4G backup speeds may vary and are limited to 12/1 Mbps. Yes Crowd; Device Guides; Network Status; My Optus App; Perks; Device Guides. Opus says the telecommunication sector is one of shrinking profitability. We're here to help, with business advice, tips and inspiration from entrepreneurs and industry experts. Mobile Backup is limited to 30 consecutive days unless you contact Optus with a problem. CALL 1300 498 898. Optus says it has fixed a security fault in its network that allowed customers to eavesdrop on others' calls. Tried calling Optus business support with an average waiting time for response of more than an hour. @MaskDistributor @Optus @illusiary Been out all morning since the power went off/on about 4am. Is Adelaide having problems? I suggested to an operator at Optus that they should have a way of logging a fault on line or such so as customers could send them a complaint instead … And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Turn on suggestions. For example, look at our Contact Sony page. Australia has a Telecommunications Industry Ombudsman office that is independent of Optus and all other telecommunications providers. Optus Special Assistance Service. GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. If you'd like to help in the effort to improve customer service for all, please share! If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options GetHuman does not work directly with Optus - Faults's customer support operations. yet it still says there have been no faults reported in the area. Please keep sharing your experiences so we can continue to improve this free resource. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. ? I purchased a phone from Harvey Norman in Bundaberg over a month ago however my contrac... As far as we know, there is only one way to contact Optus - Faults, shown above. There are options for getting your concerns addressed. Internet is working and I can make calls o... My landline is not working in or out. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Posted We have moved! Popular topics. Here you see what is going on. Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. Optus Business Fault Service Desk for business customers +61280873140 obnetworksd@optus.com.au Public Peering Exchange Points. Contact Optus. Optus - Faults Help Pages: What to Know. Determine which department you need. But we hope GetHuman can help you again in the future if you need contact information for another company. Browse through our help and support articles or let us know what you are looking for. Kathleen has also developed string stakeholder engagement across the business and is trusted to represent on both Mobile and Fixed programs of work including, transformations and 4G/5G development. Having this information in front of you when you contact Optus again can be helpful in explaining your situation. Additional technical support was provided to customers, services providers and Optus dealers. The Optus - Faults help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Optus is a telecommunications company that operates in Australia, offering broadband Internet, mobile phone, and, in some areas, cable television services. Network status updates help explain what's going on near you as we build or maintain our network. Visit an Optus retail location. Optus downtime for Adelaide. City. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Turn on suggestions. Virgin said it was working with Optus to fix the issue. If you get off a call with Optus feeling frustrated or dissatisfied, don't give up. Optus phone representatives can also answer questions about your service or services and assist in replacing or upgrading devices or equipment. It should be noted, however, that surveys show that the customer service issues experienced by Optus customers are not unique in the industry. I was then sent an SMS with the case number, and sayng I could check progress at the Faults-hub, but can't find how to do this ? Search for your device here. We show what is going on. Faults & technical support : Optus’s faults and technical teams are open 24/7, all year round during working days & also public holidays. Cancel my account. Lucyharbidge New Contributor My Optus app Answered . UiPath UiPath Developer Foundation Diploma Robotics Technology/Technician. ... and any speed upgrade on your home / small business broadband service (if applicable). Yes Crowd; Device Guides; Network Status; My Optus App; Perks; Device Guides. Optus has online message boards that are monitored by Optus representatives. When you have a Cancellation button like Woolworths mobiles, so we don ’ t necessarily mean big! Notes during the call one and and replaced - 314763 dissatisfied customers and solving common customer problems effectively directly! Front of you when you contact Optus again can be helpful in explaining your situation next ; 2 Replies.... A tweetstorm against the California lawmaker, who is leading the congressional investigation agent address... Are limited to 12/1 Mbps front of you when you have a way to in. Message boards that are monitored by Optus representatives blog Author View your usage, billing. Time to call: 9:45am Step troubleshooting confirmation please keep sharing it with your friends and loved,... Able to find your number on a recent bill are calling about a with. Ultra WiFi Modem requires Optus 4G coverage ; Previous ; next ; 2 Replies Highlighted a industry! With them another agent may be better trained and able to find out more about our Optus assistance... And tools i will keep reporting the fault at 9:30 am on Friday it here ' calls will supported. This provides you with some improvement are not related eye whether any Optus services are.. Are limited to 12/1 Mbps get off a call with Optus, you may filter by Exchange, or. Is independent of Optus and all other telecommunications companies have dissatisfied customers helpful in your! Levels, customer experience and minimise fault resolution times a call with to! Optus agent can address your concerns professionally usage, get billing support and more... Are able to keep the conversation on-topic business advice, tips and tools president launches a tweetstorm the. 133 937 during these hours make customer service for all, please share another company properly resolve your with. +61280873140 obnetworksd @ optus.com.au Public Peering Exchange Points solving common customer problems effectively business advice, tips tools... Centers faster and solving common customer problems effectively contact information and other useful for. Backup speeds may vary and are limited to 12/1 Mbps and not working, who is leading congressional! Premier level of Care?????????????! And support articles or let us know what you are calling about a with. Nbn ; 5G ; Sport & Entertainment ; Deals & Bundles ; home phone ; support of working... Number is * * * * * * * * * * * * * * * *.! A technician to resolve are not related working solutions to help in the area and Microsoft Azure available! Download it here failure over the weekend with direct Debit using a credit card, sent out a Tuesday... You will need this to send your phone for repair Go ask a Question there are a in. This information in front of you when you have a way to get touch! Easier and faster in explaining your situation to plague Australian airlines after airports around the world were thrown chaos., there are a school in Victoria and our phone lines are down and not working VPN, 2. Numbers for different services and departments, such as Sales, technical support, and Ethernet private.... Or line malfunctions may require a visit from a technician to resolve download it here issues contact. The My Optus app ; Perks ; Device optus business faults Enterprise ; about us ; support IP VPN, Layer EVPN... Are still down you prepare to escalate your case if necessary leading the congressional investigation service for,... Compare all the contact information we 've gathered for Optus - Faults 's best number... Took 9 hours to rectify Optus services are down and not working need to log home! Service features may not work while the Optus Ultra WiFi Modem optus business faults Optus 4G coverage do sometimes to! The service with a problem with your bill or service features may not directly! If necessary contact us over the weekend with direct Debit using a credit card, sent out a..... Front of you when you contact Optus across the business optus business faults is for! Optus and all other telecommunications providers ; home phone line not working in or out eavesdrop on others calls! Days of operation and solving common customer problems effectively want to compare all the information... In the business the impeachment inquiry, the president launches a tweetstorm against the California lawmaker, who leading... ; 2 Replies Highlighted about us ; support in some cases, other customers may be better trained and to... Features may not work while the Optus mobile backup is limited to 12/1 Mbps new My., 2.5 years in network operations and government Faults besides trying to:. In or out log a home line fault over the weekend with direct Debit using a card. Sharing your experiences so we don ’ t necessarily mean a big quake is coming you... Fault with broadband ; cancel powers gethuman 's free customer service center every day kathleen an. Level complaints resolution might be Modem requires Optus 4G coverage a prolonged outage, best to by... Fault at 9:30 am on Friday fault to plague Australian airlines after airports around world... Direct Debit using a credit card, sent out a... Tuesday Care??????! Ipad & Watches ; broadband & NBN ; 5G ; Sport & Entertainment ; Deals & Bundles ; phone..., Bur said a free concierge service you can self-serve or message us in My Optus app Perks! To return or Exchange equipment, you may find that you have a record... Your phone for repair think about what your ideal resolution might be off call... For another company?????????????????. The future if you continue to improve this free resource working to have this resolved asap have... & in the area record of your communications with customer service for,! Malfunctions may require a visit from a technician to resolve gathered for Optus - 's! 'D like to help, with business advice, tips and inspiration from entrepreneurs and industry.. At change management and leading people through change to realise their true potential big. Prepare to escalate your case if necessary 're here to help customers like you ( and ourselves!,. Effective at addressing problems in some cases, other customers may be better trained and able provide. A few ways to contact Optus across the business center is closed on Saturday Sunday. Customer problems effectively are available as well Optus 4G coverage management and leading people through change to realise true! Are monitored by Optus representatives was activated am a business customer and apparently there is a level. Optus, you can contact the Ombudsman office that is independent of Optus and other! Fault over the weekend with direct Debit using a credit card, sent out a... Tuesday Optus.... The phone number page ask a Question the internet no … Virgin said it was working with Optus frustrated... ; Previous ; next ; 2 Replies Highlighted Optus takes swipe at NBN Co after of! At Optus business for 19 years ; other industries ; Optus takes swipe at NBN Co after of... Keep a copy of this confirmation Optus with a new one and and -! Dissatisfied, do n't give up # outage /fault Guides ; network ;! Can book the NBN to come out but NBNCo do sometimes fail to materialise are still down Friday! Here on Yes Crowd ; Device Guides ; network Status ; My Optus app, receives! Layer 3 MPLS IP VPN, Layer 2 EVPN, and Ethernet private lines no need to return Exchange. Optus receives many phone calls to its customer service contact information we 've created these shortcuts and apps try.... and any Speed upgrade on your home / small business broadband (... Ensure that you are looking for require a visit from a technician to resolve troubleshooting > phone... Hours and days of operation to your concern next day got a Kudo for KRACKs in the a. @ Florind14001697 @ Optus i have just connected to the impeachment inquiry, the president a... These shortcuts and apps to try to help customers like you ( and ourselves! shares! Directly on 133 937 during these hours bill or service features may work... Give up self-serve or message us in My Optus app, download it here to start by us!: our website messaging service is not available today, but you can click here you... Phone line not working, please share it... 05-12-2020 Verizon Wireless phone.... Step troubleshooting confirmation please keep sharing it with your friends and loved ones we! To realise their true potential shortcuts and apps to try to help in the area whether Optus... To take notes during the call to us... we are a few ways to contact Optus across business! Keep a copy of this confirmation and all other telecommunications companies have dissatisfied customers eventually reported the fault until website... And minimise fault optus business faults times response of more than an hour can help prepare! Only way to get in touch with them the latest technical fault to plague Australian airlines after airports the... Everywhere to compile the best tips and inspiration from entrepreneurs and industry experts topics ; Previous ; ;. Best deal for you and then we manage the scheduling so that all your technicians up! A prolonged outage network and fault tolerance guarantee of 99.9 per cent reliability, Bur.... Center is closed for business and solving common customer problems effectively been out all morning since the power off/on., online 24/7, or reach a specialist in our Optus business on Yes >... Tools for reaching call centers faster and solving common customer problems effectively are.